Thank you for shopping at Hanaweb.
Please read this policy carefully. This is the Refund Policy of hanaweb.
Refund Policy For Digital Products:
Refund Request Validity
Refunds will only be issued and accepted if the product does not work as per description due to an issue within the product.
When you wish to issue a refund request, you have to reach out to us with a valid reason, i.e., an explanation of the issues with the product features or functionalities.
We will verify your request and if the reason provided is valid, we will issue the refund no questions asked.
Suggested Actions Before Issuing A Refund
We recommend contacting us for assistance if you experience any issues receiving, downloading or using our products. Let us know the issues you face and we will try to provide a quick solution.
If you are confused about any feature, then you may reach out to us and we will give proper instructions and assistance.
Refund Request Period
We will only issue refunds if a valid refund request is made within 7 days of the original purchase of the product.
All refund requests afterward will be considered as invalid and the purchase will be deemed as non-refundable.
If you have any questions about our Refund Policy, please contact us:
- By email: [email protected]
- Through our contact form.